What Our Clients Say
Ullrich Aluminium has been using the services of The Drug Detection Agency (TDDA) in Australia now for 2.5 years. Prior to that we have been using TDDA in our New Zealand operations as well. I have been delighted with the service that has been provided to us at the various locations throughout Queensland, NSW and Victoria where we have undertaken testing.
Services have included on-site testing at a number of our work sites. In addition, on-site follow-up testing has been undertaken with a number of employees who have returned positive results from the initial testing. Drug testing continues to be a dynamic area of the health and safety industry. New drugs and therefore testing technology and devices are evolving at a faster rate than previously. One of the bonuses of using TDDA has been the provision of accurate advice and on-going assistance of a technical nature prior to testing and ongoing.
TDDA keep in regular contact with me and keep me updated on the latest drugs information and trends. This has helped to keep our policy up-to-date and relevant to what is happening in the field. I would have no hesitation in recommending TDDA to any prospective company thinking of using their services
National OHS Supervisor
Drug and alcohol addiction is very topical and real. We read about, hear about but often do not know or are even conscious of the signs and effects…and the damage that it causes to individuals and those close to them. The TDDA management training course was excellent in pulling together the information and the cause and effect of drug abuse. The learning tools and presentation were spot on, the language used was ‘real’, the information relevant and practical. The difficult question of what to do when you have to confront the situation was also very helpful. Role play, scenarios and shared stories all helped in the reinforcement. The team all felt we went away with a far better understanding of, and the consequences from drug abuse, and helpful strategies and tools to ‘help keep people safe’.
GEA Avapac Ltd
On behalf of the Otara Social Workers in attendance at the TDDA presentation I would like to share our utmost thanks and appreciation for the valued information shared.
Colleagues stated “powerful information that captured us throughout the time frame given”; “it was one of the best presentations we have had to date”; “awesome delivery and use of short sharp to the point video clips”; “highly relevant to the job we do”; provided knowledge insight and understanding of “drug experiences” happening for the youth and parents whom we engage with in our community”. We felt that the presentation and delivery of the information using the data show appealed to those of us who learnt best with the use of visual aids; and in terms of audio delivery, it was very clear that you have developed a strong interest and passion in this field of expertise and you enjoy sharing your knowledge, skills and experiences pertinent to the topic.
The folder containing the information appealed to our staff because it is portable, contains the relevant information from the presentation and leaves room for other resources. Our congratulations and appreciative thanks on a brilliant professional presentation and we wish you well for the future.
Child, Youth and Family
TDDA consulted closely with us to customise their management and employee training to fit with our culture. We were extremely pleased with the high level of professionalism and expertise of TDDA as these sessions rolled out nationally.
National OSH Manager
The Team at TDDA did an amazing job helping us to implement random drug testing into our workforce. Our team members see Management working with them to assist us to becoming a drug and alcohol free workplace, which has strengthened our team culture.
Comments from our team such as: “I am so grateful that I was caught with a random drug test. I realise now that I could very easily have killed someone driving to work or been charged with a criminal offence for having drugs in my house” and “he is now a pleasure to work with, no more impatience, irritability and unreliability”. Comments like these show how well received TDDA are due to their professional and friendly approach to the team.
After extensive research TR Group selected TDDA as its testing provider. The manner that they have conducted themselves with the selected person for testing has resulted in TDDA being regarded as part of the team rather than an imposition or threat. I would highly recommend TDDA to any potential party seeking an outsourcing solution to complement their Health and Safety programme.
People Care and Development Manager
TDDA are fantastic, the team there are very helpful when you are getting started and trying to implement new Drug and Alcohol polices, they helped us and I don’t know where we would be today with out their help. Their service is second to none they make the staff feel comfortable when completing the drug testing they are very informative to all staff and management but at the same time the testing is very confidential. They have the ability to drug test on site, off site and any time of the day which makes it so easy for us. What a fantastic team!!!!!
Natural Insulation Northland
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