
The recent Fair Work Commission (FWC)case (see link to article here: https://www.hcamag.com/au/specialisation/employment-law/drug-test-confusion-worker-challenges-dismissal-after-conflicting-test-results/545794), where a worker challenged their dismissal after conflicting drug-test results, serves as a stark reminder that complying with your Drug & Alcohol (D&A) policy isn’t optional; it’s procedurally vital. Failing to follow your own protocol can undermine the entire legal basis for dismissal and expose employers to costly legal challenges.
In the case, the FWC references several challenges as part of an employee’s non-negative workplace drug screen, including conflicting results from self-testing; the challenges of different devices having different cut-offs and not following the D&A policy.
A company’s D&A policy is not mere paperwork; it’s the backbone of procedural fairness and legal defensibility. In the FWC case, procedural confusion around test results effectively weakened the employer’s position. Without strict adherence to your own procedures, including how and when testing is conducted and results are communicated, you risk the entire HR process being deemed invalid. Courts and commissions consistently uphold dismissals only where policies are applied clearly and consistently.
In Australia and New Zealand, there are specific standards for both oral fluid and urine workplace drug testing. These standards outline how tests must be conducted, the type of devices that should be used, and the processes for confirmatory testing. Employers who fail to follow these standards risk compromised results, procedural invalidity, and significant legal exposure.
Buying “bargain” drug-testing kits online might save a couple of dollars up front, but it’s a gamble with enormous consequences. Many of these kits:
- Are not verified to the relevant workplace drug-testing standard by an accredited laboratory.
- May have different cut-off levels to those required, producing questionable results.
- Can be of inferior quality, with poor manufacturing controls leading to inconsistent results.
- May use substandard plastics or materials that degrade over time, affecting sample integrity.
The bottom line? Saving $1 or $2 per kit can lead to tens of thousands in legal fees—or worse, it could mean a safety-critical incident goes undetected, costing a life.
At The Drug Detection Agency (TDDA), we understand these pitfalls inside and out. We guide employers through:
- Reviewing and updating their D&A policies to ensure legal defensibility.
- Ensuring that all workplace testing, oral fluid or urine, is conducted in strict compliance with the relevant standard.
- Providing verified devices and accredited services fit for workplace use.
- Correct electronic document storage for real-time reporting
- Managing the entire process so that results are reliable, defensible, and handled correctly.
Workplace drug testing is not just about compliance; it’s about protecting your people, your brand, and your legal standing. Bottom line: Cutting corners in workplace drug testing is never worth the risk.

